Terms and Conditions – Octoro Technologies s.r.o., with registered office at Korunní 2569/108, Prague 10, 101 00, CZ, Company ID: 23420464, VAT ID: CZ 23420464, File No.: C 426198 registered with the Municipal Court in Prague Czech Republic (hereinafter referred to as "the company")
diStudero is a web application (SaaS - Software as a Service) operated on the domain www.distudero.com, which is intended for education, management and creation of study materials using artificial intelligence (AI) technologies.
The service includes in particular:
These terms and conditions apply to the provision of the diStudero service and all related functionalities.
1.1. These general terms and conditions (hereinafter referred to as "Terms") apply to the sale of products and services by the seller, which is the business company Octoro Technologies s.r.o., with registered office at Korunní 2569/108, Prague 10, 101 00, CZ, Company ID: 23420464, VAT ID: CZ 23420464, File No.: C 426198 registered with the Municipal Court in Prague Czech Republic, represented by Ondřej Tomášek (hereinafter referred to as "director"), concluded with the buyer through means of distance communication via the seller's website interface.
1.2. The Terms specify and clarify the rights and obligations of the seller and the buyer (hereinafter also "customer").
1.3. The provisions of the terms and conditions are an integral part of the purchase agreement.
1.4. If the contracting party is a consumer (a person other than an entrepreneur who places an order within their business activity), relationships not regulated by the terms and conditions are also governed by the Civil Code (No. 89/2012 Coll.) and the Consumer Protection Act (No. 634/1992 Coll.).
1.5. These terms and conditions are published on the seller's website and apply to the sale of products and services by the seller on the website www.distudero.com
2.1. The product designation, description of its main features and price are stated on the selected page of the seller's website. The price is also always stated on the order form. The sales offer remains valid for the period during which it is displayed on the web interface.
2.2. The order form always contains information about the customer, the ordered product or service, price, method of payment of the purchase price, data on the requested delivery method and information about costs associated with the provided service. For online services, delivery costs are not charged.
2.3. The contractual relationship between the seller and the customer arises upon submission of the order (not only after confirmation of the order). The customer places the order by clicking the "Submit" button or similar. From this moment, mutual rights and obligations arise between them and the seller, which are defined by the purchase agreement and these terms and conditions. By placing an order, the customer confirms that they have familiarized themselves with these terms and conditions and agrees with them. A condition for a valid electronic order is the completion of all prescribed data and requirements stated in the order form. The seller excludes acceptance of an offer with an addition or deviation.
2.4. Information about individual technical steps leading to the conclusion of the contract is apparent from the ordering process and the customer has the opportunity to check and, if necessary, correct the order before submitting it. Data stated in the order are considered correct by the seller.
2.5. The customer agrees to the use of means of distance communication when concluding the contract.
2.6. The contract is concluded in the Czech language. The contract, or the relevant tax document, will be stored in the seller's electronic archive for 5 years from its conclusion for the purpose of its successful fulfillment and is not accessible to third uninvolved parties.
2.7. The seller is obliged to provide the services that the customer ordered and the customer undertakes to accept the services and pay the seller the purchase price. The seller is released from the obligation to deliver services in case of technical problems or other objective obstacles, of which the customer will be informed.
2.8. Ownership of products passes to the customer upon payment of the purchase price and its acceptance.
3.1. The price of products and services is stated in Czech korunas (CZK) on the selected web interface of the seller. The price is always stated on the order form as well.
Subscription price is paid in Czech korunas (CZK) through a payment gateway.
Credit price is set in Czech korunas (CZK), the current price list is provided after registration and subscription activation. The provider reserves the right to change credit prices at its discretion. Price changes do not apply to credits already purchased.
3.2. The seller will issue a tax document – invoice – to the customer regarding payments made under the contract, which serves as proof of purchase of the service.
3.3. The customer agrees that all tax documents (invoices) will be issued and delivered exclusively in electronic form made available through the Stripe billing portal or another electronic system of the seller. The user acknowledges that the electronic form of the invoice has the same legal weight as a paper invoice and agrees to its use. The seller will also ensure that the authenticity of the invoice origin and the integrity of its content will be maintained for the entire period required by applicable legislation.
Access to invoices:
3.4. The customer pays the price of services non-cash in the manner and to the account chosen in the order form.
3.4. For non-cash payments, payment methods are connected to the payment gateway of Stripe Inc, which provides secure technology for accepting payment cards and online bank transfers. Payment card numbers and passwords for electronic banking are entered using a secure and trusted channel of Stripe Inc. and are not stored in any way at diStudero.
You can use the following payment options:
3.6. Payment is monthly, quarterly, annual or one-time (depending on the type of package and product).
Credit purchase: The user can purchase credits one-time using, for example, a payment card. Credits are credited to the account immediately after successful payment. The user can find the invoice for credit purchase in online form in the portal to which they have access from their profile.
For recurring subscriptions (monthly, quarterly, annual), automatic subscription renewal occurs after the expiration of the chosen period, unless the user cancels the subscription or requests its cancellation within the given period.
Automatic renewal mechanism:
Cancellation of automatic renewal:
3.7. The customer is obliged to pay the price together with stating the correct variable payment symbol, otherwise the seller will not be able to identify the payment and provide the required fulfillment in time.
3.8. The purchase price is due within 5 days of the conclusion of the contract (from the date of issuance of the first invoice), unless otherwise stated, the customer's obligation to pay the price for the service is fulfilled at the moment the relevant amount is credited to the seller's account.
3.9. Unless otherwise stated and agreed, payment is made by payment card using the Stripe.com payment gateway
4.1. For online services, delivery means sending access credentials by the seller to the customer's email address stated in the order form, or by sending a URL link or immediate enabling of access to online services.
4.2. Commencement of service provision before expiration of the withdrawal period
By registering a user account and activating a trial period or subscription, the user expressly agrees to the following conditions:
Immediate commencement of service provision: The user agrees to commence service provision immediately after activation of the subscription or trial period (i.e., after payment or after registration for the trial period) before the expiration of the statutory 14-day period for withdrawal from the contract.
Loss of statutory right to withdraw: The user has been duly informed and acknowledges that by expressing this consent, they lose the statutory right to withdraw from the contract within the meaning of § 1837 letter a) of the Civil Code.
Refund is entirely at the provider's discretion: The user has been duly informed that any refund after service activation is entirely at the provider's discretion and does not represent a legal claim (see point 8).
The service is considered commenced immediately after activation of access to the application, regardless of whether the user actually opened or used the application.
By confirming these terms and conditions during registration or subscription activation, you declare that you have been duly informed about the above facts and expressly agree with them.
4.3. The seller will provide access credentials to the customer only after payment of the full purchase price, and at the latest within three days, but usually immediately, unless otherwise stated. For services with a trial period, access is enabled after activation.
4.4. If the product contains a trial period and cancellation does not occur during the trial period, the customer undertakes to pay for the diStudero service. The customer is also informed about the approaching end of the trial period 3 days before its end by email to the customer's registered email address.
4.5. Termination of trial period (trial) The company reserves the right to terminate the trial period (trial) especially in case of suspicion of abuse or violation of these terms and conditions. In such a case, the user will be informed at least 24 hours in advance by email to the registered email address. Access to the service will be suspended on the date stated in the notice. The user can no longer use another trial period (unless otherwise stated) even in case of natural termination.
4.6. In case the customer does not pay for the service after the end of the trial period, diStudero is entitled to not provide the service until full payment.
4.7. Data deletion after subscription termination
In case of account suspension due to non-payment or subscription termination, the company is entitled to delete data stored in the customer's account after 30 days from subscription termination, if it has not been renewed. The user will be informed about planned data deletion by email at least 7 days in advance with the possibility to export data or renew the subscription.
Note: Purchased credits (bought credits) remain in the account even after subscription termination and are not affected by data deletion. These credits can be used even after account renewal.
5.1. Access credentials to online services or to the relevant URL address are intended only for the personal use of the customer. Access to the user account is secured by username and password. The customer is obliged to maintain confidentiality regarding information necessary to access their user account to online services or the provided URL address. The seller bears no responsibility for misuse of username and password by a third party.
5.2. Services that the seller sells through the web interface (online study application, generated study materials) including their content are subject to legal protection under copyright law. Any distribution or provision to third parties without the author's consent is prohibited. Authorization to exercise the right to use a copyrighted work may be granted to the customer only on the basis of a license agreement. The customer is liable to the seller for damage caused by violation of copyright protection rights.
The user acknowledges that the user account and services may not be available continuously, especially with regard to:
The provider is not responsible for temporary unavailability of the user account or services.
Generation of study materials and use of AI functions is limited according to limits set for individual types of user accounts and their subscription types (including the so-called free plan). Specific limits are stated in the price list and description of individual tariffs on the website www.distudero.com. The provider reserves the right to adjust these limits in accordance with technical possibilities and operational requirements.
Credit system:
Some AI functions (especially AI infographic generation) require credit consumption. The user can obtain credits in the following ways:
a) Subscription (subscription credits):
b) Purchased credits (bought credits):
Credit consumption order: When using AI functions, credits are consumed in the following order:
Credit consumption:
Irreversibility of consumed credits: Credits consumed during successful AI content generation are non-refundable. In case of technical error or unsuccessful generation due to reasons on the provider's side, credits will be returned after checking and verifying the situation. The user must contact support at distudero@gmail.com with a description of the problem and cooperate in verifying whether a technical problem actually occurred on the provider's side.
Content generated through artificial intelligence is not a copyrighted work within the meaning of copyright law, as it was not created by a human. However, the provider has the right to grant the user a license to use it.
The provider grants the user a non-exclusive license to use AI-generated content under the following conditions:
The user is entitled to AI-generated content:
The user is not entitled to:
The user is obliged to:
The user acknowledges that through the sharing function, their content may be displayed to other users of the internet portal or the public (depending on sharing settings).
The user who shares the content bears exclusive responsibility for shared content.
When sharing content, the user is obliged to:
The provider reserves the right to remove any shared content that violates these conditions or applicable legal regulations, without prior notice.
6.1. Withdrawal from contract by the consumer
In accordance with point 4.2 of these terms and conditions, the buyer who is a consumer expressly agrees to commence service provision immediately after subscription activation before the expiration of the statutory fourteen-day period for withdrawal from the contract.
Consequence of this consent: The buyer thereby loses the right to withdraw from the contract immediately after access activation in accordance with § 1837 letter a) of the Civil Code, because service provision was commenced before the expiration of the withdrawal period based on their consent, regardless of whether they actually used the application.
6.2. Note on withdrawal from contract
Given that all buyers grant consent to commence service provision before the expiration of the withdrawal period (according to point 4.2), the statutory right to withdraw from the contract within the meaning of § 1829 of the Civil Code does not arise.
6.3. Withdrawal from contract by the seller
The seller is entitled to withdraw from the purchase contract without undue delay if they find that the other party has breached the contract in a material way. For the purposes of this contract, the following are considered material breaches of this contract:
The user is entitled to terminate the subscription at any time. In such a case, access to extended educational materials and paid functions will be limited by the expiration of the subscription period (i.e., at the end of the monthly, quarterly or annual period according to the chosen subscription type).
Paid subscription is not refunded when the subscription is terminated by the user, except for cases regulated in point 8 of these terms and conditions (Money-back guarantee).
Loss of unused subscription credits:
The company reserves the right to terminate an active subscription especially for the following reasons:
a) Technical reasons:
b) Violation of terms and conditions by user:
c) Legal reasons:
Termination notice:
Financial settlement:
In the event that a user initiates a payment dispute (i.e., chargeback/dispute) and this dispute is evaluated by the bank or card association as unauthorized (i.e., in favor of the provider):
Immediate account termination:
Financial consequences:
Liability for damages:
7.1. Rights and obligations of the contracting parties regarding the seller's liability for defects, i.e., rights from defective performance, are governed by applicable generally binding regulations (especially provisions § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code).
7.2. The seller is liable to the customer that the services have no defects upon acceptance. In case the service upon acceptance is not in accordance with the purchase contract, the customer has the right to have the seller bring the service into a state corresponding to the purchase contract free of charge and without undue delay.
7.3. The customer asserts defective performance without undue delay with the seller, but at the latest within two years of service acceptance.
7.4. For complaints, please contact us by email at distudero@gmail.com. The complaint should include attachment of proof of purchase and description of the defect. You will be informed about the method of complaint resolution by email.
7.5. The customer may request free removal of the defect, reasonable discount from the price and if it is not disproportionate to the nature of the defect (especially if the defect cannot be removed without undue delay), a request for provision of a new service without defects can be asserted. If repair is not possible, based on withdrawal from the contract, the customer may request a full refund of the purchase price.
7.6. The complaint will be resolved without undue delay, at the latest within 30 days from the day of complaint assertion, unless the seller agrees with the customer on a longer period.
7.7. The seller is not obliged to satisfy the customer's claim if they prove that the customer knew about the service defect before acceptance or caused it themselves. The seller is not liable for defects arising as a result of non-compliance with the usage instructions. The seller also does not bear responsibility for defects that may arise to the customer due to slow internet connection of the buyer, non-updated internet browser or non-installed mandatory software for running the online service, which they cannot influence. Online study services contain only instructions and recommendations, the seller also does not bear responsibility for the success or failure of the customer in studying in practice.
8.1. Request for refund for subscription
In accordance with points 6.1 and 6.2 of these terms and conditions, you agree to commence service provision immediately after subscription activation, thereby losing the statutory right to withdraw from the contract.
Possibility of refund request:
In case of dissatisfaction with the service, you can contact the provider at email address distudero@gmail.com with a request for refund.
The request must contain:
IMPORTANT: Send requests ONLY from the email that is registered on the platform and has an active subscription.
Request evaluation:
Each request is evaluated individually and the decision on refund is fully within the provider's competence. The provider is not obliged to satisfy the request and has the right to refuse refund without stating a reason. The provider's decision is final.
In case of disagreement with the decision, the customer has the right to turn to out-of-court dispute resolution (see point 14).
8.2. Refund for purchased credits
Purchased credits (bought credits) cannot be returned or refunded except for the following cases:
a) Technical error during purchase:
b) Defective performance:
Purchased credits cannot be returned in case:
Request for refund for purchased credits: Contact distudero@gmail.com stating:
The provider will evaluate the request within 14 days and decide on its approval or rejection. The provider's decision is final.
8.3. Method of refund
In case of request approval, money or its part will be refunded in the same way as it was received (unless otherwise agreed). The refund period depends on the payment processor and is typically 5-10 business days. Immediately after approval/agreement of the request, access to the product will be deactivated.
Refund of unused credits during refund:
By entering the online application diStudero, you understand that any use of information from this application and successes or failures resulting from it are solely in your hands and the company and its directors bear no responsibility for them.
The company and its directors hereby disclaim any responsibility for the accuracy of information and the provided service.
All information in the online application diStudero is based on generally available sources and advanced artificial intelligence (AI) technologies. The application uses various AI models and providers (including, but not limited to, OpenAI, Google, Anthropic and others) for generating study content, processing materials and providing AI functions.
The user acknowledges that:
The user is obliged to verify all information and facts generated through AI technologies from trusted sources before their practical use. The company and its directors are not responsible for decisions or actions based on information provided by the application or generated through AI technologies.
AI-generated content is intended to serve only as a study aid and supplementary tool. It does not replace proper preparation from reliable study materials, textbooks and other verified sources.
The company and its director bear no responsibility for any damage or harm caused by use of information in our application.
Throughout the duration of this online membership, you are fully legally competent and fully responsible for your actions, behavior and your decisions. Your study success depends not only on knowledge gained through the application, but also on factors we cannot influence, such as your skills, possibilities, knowledge, abilities, educational situation, study habits, health condition, etc.
Studying is an activity that can lead to various results. All of this is solely in your hands. The company and its directors bear no responsibility for any damage or harm caused by use of information in the online application diStudero.
The provider is not liable for harm caused as a result of:
The provider further does not bear responsibility for:
Credit refund for technical problems:
The provider does not bear responsibility for:
The user acknowledges that use of services is associated with a certain risk of outages and service malfunction, and consciously accepts such risk.
The user is obliged to:
The user and provider have agreed that in case the provider is liable to the user for arising harm, the provider is liable:
At the same time, the parties have agreed on exclusion of the provider's obligation to compensate the user for harm that could not be reasonably foreseen at the time of contract conclusion.
The user has no claims for damage compensation in case of:
The provider may temporarily interrupt provision or limit availability of services especially in case:
a) the user violates their legal or contractual obligations despite warning
b) the user provides incorrect data or does not report a change in their registration data
c) the provider has reasonable suspicion of service abuse by the user, another user or a third party
d) technical defects occur or for other serious technical or operational reasons, including:
e) a crisis situation occurs, especially:
f) planned technical shutdowns occur, during maintenance, technical inspections, revisions or repairs on technical equipment or premises through which the service is provided
g) electrical power or other energy infrastructure outage occurs
h) in other cases arising from legal regulations or decisions of public authorities
The provider may permanently terminate provision or limit the scope of services especially in case:
a) the provider ceases to be contractually or technically capable of providing services, or it will not be technically possible to provide services
b) the user violates contractual or legal obligations and does not remedy it even within 14 (fourteen) days after delivery of a request for remedy
c) the user breaches the contract or terms and conditions in a material way
d) the user states incorrect or false data or does not report a change in their data
In case of interruption of service provision or limitation of their availability according to this article of the terms and conditions:
In case of interruption or limitation of service provision due to technical defects or failure, the provider will take all reasonable steps to restore service availability and quality in the shortest possible time.
The provider does not provide any guarantees or warranties regarding availability, continuity or faultlessness of services, except for warranties arising from legal regulations.
When using services, the user is obliged to:
10.1. The seller fully respects the confidential nature of your data that you fill in the order and provide to the company. Data are secured and protected against misuse. We use them to realize the entire business, including necessary accounting operations, issuance of tax documents, identification of your non-cash payments and for communication with you, i.e., all customer administration and also for marketing purposes. This data is stored in a database with strict security against misuse.
Data sharing with third parties: Your personal data is not provided to third parties, except:
Processing of uploaded files and AI generation:
All third parties are GDPR compatible and implement appropriate protective measures. The list of specific providers may change depending on technical and operational needs of the service.
10.2. Upon request, the company will, if possible, immediately and in writing inform you whether and what personal data it has recorded about you. If, despite our efforts for data correctness and currency, incorrect information was recorded, we will correct it upon request. If you have questions regarding processing of your personal data, you can direct them to distudero@gmail.com, where we are available to you not only in case of information requests, but also in case of suggestions or complaints.
10.3. Collection and processing of personal data
When you visit our website, our web servers record in a standard way the IP address assigned to you by your internet service provider, the webpage from which you visit us, the web pages you visit with us, and also the date and length of visit. Personal data is recorded only when you provide it to us of your own will, for example during registration or for contract realization.
Transfer of personal data to state institutions and authorities follows only within binding legal regulations.
10.4. Opt-out option
We want to use your data to inform you about our products and services, or to find out your opinion on them. Participation in such activities is of course voluntary. If you do not agree with them, you can notify us at any time so we can block the data accordingly. In case of email communication, you can unsubscribe at any time using the unsubscribe link stated in the footer of each email.
10.5. Consent to personal data processing
By filling in the order form, the customer agrees to inclusion of their filled personal data in the company's database as administrator, and with their subsequent processing for marketing purposes and business communications through electronic means according to Act No. 480/2004 Coll., for the period until consent withdrawal.
At the same time, the customer grants consent for the seller to send them information about planned events and offers of their business partners.
10.6. Cookies
The company uses cookies so we can track visitor preferences and accordingly optimally create the website. Cookies are small "files" that are saved on your hard drive. This leads to easier navigation and ensuring a high degree of user comfort of the website. Cookies can be used to determine whether you have already visited our pages from your computer. Only the cookie on your computer is identified. You can deactivate cookie use in your internet browser.
For more information, visit https://www.distudero.com/info/cookies-policy
The company uses analytics services for analysis of traffic and user behavior on the website. Data processing takes place on the basis of the company's legitimate interest (Art. 6 para. 1 letter f) GDPR) for the purpose of service improvement and website performance analysis.
Detailed information about personal data processing can be found in our Privacy Policy.
11.1. Data storage - Unless otherwise stated, the company stores user data such as created flashcards, quizzes, uploaded files and other content created through the application for the duration of active membership and beyond, unless otherwise stated. During this period, the user can download such content at will, or work with it. The company reserves the right to delete such data 3 months after membership termination for reasons of freeing system resources for other users. In exceptional cases, we are able to make an exception, if approved by the company, in case of interest, contact us at distudero@gmail.com.
In diStudero, we do not limit users in any way, however, we apply some advanced filters that prevent abuse of subscription, credit system and use of automated systems, so-called Bots.
Use of automated systems, bots or other software for abuse and excessive utilization of the diStudero application is prohibited without prior permission.
In case of finding that any user uses such systems without our knowledge, we reserve the right to close such account and terminate all cooperation without right to refund. Purchased credits and subscription are forfeited upon violation of Fair Use Policy.
In principle, each user has reasonable limits available for creating study materials and using functions, which we consider above standard and absolutely sufficient limit for all users.
If such a limit is not enough for you, just write to our email: distudero@gmail.com and explain what the reason is for the requested increase and we will evaluate the request.
We also reserve the right to immediately close the user account and block access to diStudero in case of attempts at unauthorized sending of requests to our systems, attempts at excessive utilization and similar.
The company reserves the right to suspend and terminate use by such users who, through its use, violate applicable legislation of the Czech Republic and the European Union, and this without prior notice.
14.1. Out-of-court resolution of consumer disputes
According to Act No. 634/1992 Coll., § 14, on consumer protection, the consumer has the right to out-of-court resolution of consumer disputes.
The entity for out-of-court resolution of consumer disputes is:
The consumer can also use the platform for online dispute resolution (ODR), which is established by the European Commission:
Out-of-court dispute resolution through mediation or arbitration (arbitral proceedings) is possible based on mutual agreement of the parties. Dispute resolution in this manner is based on:
The supervisory and control authority of state administration is the Czech Trade Inspection.
The Czech Trade Inspection controls and supervises legal and natural persons selling or supplying products and goods on the internal market, providing services or performing other similar activity on the internal market, providing consumer credit or operating markets (marketplaces), unless according to special legal regulations another administrative authority performs this supervision.
Further information is stated in Act No. 64/1986 Coll., on the Czech Trade Inspection.
14.2. Change of terms and conditions
The provider is entitled to change these terms and conditions.
Change notice:
Customer rights upon change of conditions:
Effectiveness of changes:
14.3. Governing law and dispute resolution
Legal relationships between the provider and customer are governed by the legal order of the Czech Republic, especially:
Any disputes between the provider and customer will be resolved:
For consumers:
For entrepreneurs and other persons (non-consumers):
The provider is open to out-of-court dispute resolution through mediation or other alternative methods based on mutual agreement with the customer.
14.4. Effectiveness of these conditions
These terms and conditions become effective on November 30, 2025. Information is communicated through the website www.distudero.com or through other information channels. Each new version of terms and conditions is available on the website www.distudero.com and is marked with the effective date. All orders (including existing ones, unless otherwise stated) are always governed by the current version of terms and conditions.
